Understanding credits
How credits are billed, refunded, and tracked in your ledger.
1 message = 1 credit.
Available credit packs:
• 200 messages — 10,000 IQD
• 500 messages — 25,000 IQD
• 1,000 messages — 50,000 IQD
Choose a payment destination shown on Add credits, then submit the transfer details for review. Credits are added after approval.
When a message is handed to WhatsApp, 1 credit is deducted. If sending fails immediately or WhatsApp later reports a failure, the credit is returned automatically and the failure appears in the send details.
Billing history shows purchases, sends, refunds, adjustments and the balance after each entry.
If you run out of credits, top up and check recipient status before sending the remaining messages.
View billing and credit packs